Technical Backend Lead – Ticketmaster team

Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment.
Driven by innovation, unparalleled scalability, and unmatched support, Ticketmaster is the definitive leader in professional ticketing solutions. Over 12,000 artists, teams, and venues around the world are giving trust to power their amazing performances daily — with more than 500 million tickets sold each year.

Bakson Ltd company collaborates with Ticketmaster for 19 years already. Bakson Ltd delivers the software used by millions of users across the globe.

At Ticketmaster, the Pricing team’s mission is to increase the fans’ satisfaction and the clients’ ease of use and strategy around the pricing tool. Team wants to re-think and build an ambitious and modernized pricing ecosystem into world’s biggest ticketing system. This will have a huge positive impact on worldwide fans and clients. We are searching for a candidate that is passionate about this mission and who believes that the key to success is collaboration and innovation.

WHAT YOU WILL BE DOING

As the Technical Lead or Senior Engineer on the Pricing team at Ticketmaster, you will play a critical role in designing, developing and maintaining scalable systems and tools that enable pricing of tickets for clients. You will work on services that manage ticket prices and their availability. Team’s objective is providing the best tool and system to improve pricing across all of Ticketmaster. Your work will directly impact revenue for Ticketmaster’s clients as well as the way that fans access tickets.

Your involvement in clarifying and validating requirements alongside the product and design team will be key to bring clarity to the team.
You will serve as expert who advises team members on the appropriate actions to take to achieve the objectives set by requirements.
You will be responsible for ensuring the system’s reliability, security and performance.
You will also coach, mentor, and support team members on technical topics. Your ability to identify areas of improvement and innovation will be also essential for the team’s growth.

WHAT YOU NEED TO KNOW (TECHNICAL SKILLS/COMPETENCIES)

Strong background experience of backend languages and tools such as Java, Springboot, Kafka, Kubernetes, Git, CI/CD, SQL and no-SQL Databases
Some experience in Node.js, GraphQL, Typescript, Terraform, Pullumi and AWS would be a plus
Knowledge of the different challenges of a feature in beta state as opposed to a production state
Strong experience in troubleshooting, debugging, fixing issues and building methodology to prevent them
Understanding the importance of tests and automation in the development process as well as how to apply and adapt them based on what the team and the project needs

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)

Motivated to always provide the best quality of work
Interested in understanding the challenges before suggesting solutions
Always ready to explain concepts that are complex to junior members of the team
Strong communication skills
Ability to prioritize work based on iteration objectives
Outstanding collaboration, time management and mentorship skills as well as being able to work both independently and as part of a team

WHAT TO EXPECT?

A flat team structure and a highly collaborative culture that values progress over perfection and encourages creativity, innovation and diversity
A highly motivated global team of colleagues
A flexible working style – primarily remote position. Working from the office on demand

WHAT WE OFFER

Mix of serious projects and a great working atmosphere, well recognized on the market.
Dynamic international work environment.
Skilled and senior co-workers.
Proper financial compensation.
Private medical care
Personal and professional development – personal education budget, internal Tech talks and soft skills trainings

WHO WE ARE?

Bakson Ltd is a software development company based in Belgrade. We are working with teams around the world and take pride on variety of projects we handle and technology we use.

HOW DO WE WORK?

Our workflow is inspired by Agile and Lean principles. We’re not devoted to Scrum or any other framework, but are trying to work in small batches, with fast feedback and very close interaction with product owners.

The emphasis in our team is on collaboration and mutual support – sharing project workflow with globally distributed teams, contributing code to core global services and applications, and encouraging cultural exchange between development groups. Ticketmaster encourages working from home, and the distributed nature of our teams requires us to have flexibility around working hours. We’re familiar with asynchronous and remote work. A Software Engineer in our company is a core writer of code, but also an inspirer and an exemplar to other developers…

Basically, what we care about is that you are a self-starter, happy to work with others, and prepared to adapt and do your best.

HOW TO APPLY?

We aim for our hiring process to be as collaborative and realistic as possible, so it’ll be focused on writing and reviewing code – both written by you and by others. We want you to feel like you’d be comfortable working with us, and we also want to feel the same way, so you’ll meet quite a few of the team, and interact with them in as close to a life-like way as possible. This is a two-way street – we’re keen for you to like us as much as the other way around. If you’d like get started, you can apply by pressing the “apply” button on this webpage or by sending a CV or an introductory email to [email protected]