Fullstack Engineer – Ticketmaster (TM1 Fan & Client Assist) team

Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment.
Driven by innovation, unparalleled scalability, and unmatched support, Ticketmaster is the definitive leader in professional ticketing solutions. Over 12,000 artists, teams, and venues around the world are giving trust to power their amazing performances daily — with more than 500 million tickets sold each year.

Bakson Ltd company collaborates with Ticketmaster for 19 years already. Bakson Ltd delivers the software used by millions of users across the globe.

The TM1 Fan & Client Assist team develops and maintains applications used by Concerts and Sports venues and internal Ticketmaster users to manage, redeliver or cancel sold tickets. The team develops and supports these web applications from A to Z, including the frontend, backend and underlying cloud infrastructure.

WHAT YOU WILL BE DOING

In the role of Fullstack Engineer, you will remotely work for the TM1 Fan & Client Assist team, with a team based in US Eastern timezone. With other team members, you will participate in the implementation of application components used for managing ticketing orders. This application is essential to Ticketmaster’s business, providing solutions for clients such as the NFL and some of the biggest venues on the planet.

Under the TM1 Fan & Client Assist team, you will use your skills to design and build entire application components, while taking the initiative. Your expertise in Java development will guide technical decisions and steer the team towards the best solution. While being autonomous with minimal supervision of your team lead, you will rely on your technical knowledge to improve the application iteratively and suggest new solutions while using the best agile practices.

You will represent the team as a technical expert and work closely with the Product Manager on feature requirements and planning. You will work with a wide array of technologies as part of a DevOps team, responsible for implementation, automated testing and production support.

Analyse and implement development stories to execute the product roadmap.
Implement robust scalable architecture.
Maintain and modernize legacy code and services.
Automate testing, deployments, performance and recovery.
Ensure high quality through automated tests.
Develop on AWS cloud and Kubernetes.
Help stakeholders translate ideas into technical solutions.
Foster stable relationships with team members.

WHAT YOU NEED TO KNOW (TECHNICAL SKILLS)

Strong Experience with Java, SpringBoot, Maven.
Strong experience with React framework, with some knowledge of Angular.
Experience in DevOps and Agile methodologies.
Experience with Kafka and CQRS design.
Experience with GraphQL Federated graphs.
Experience with production support.
Experience with AWS cloud.
Working knowledge of one or more database products (e.g. DynamoDB, ScyllaDB, MySQL, NoSQL).

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)

Autonomous and proactive.
Passionate about technology and transformation.
Self-motivated activator, energetic and tenacious.
Comfortable with working in cross functional and multidisciplinary teams.
Excited about taking on challenging technical problems and devising creative solutions.
Consistent track record of going the extra mile for the success of the team.

WHAT TO EXPECT?

A flat team structure and a highly collaborative culture that values progress over perfection and encourages creativity, innovation and diversity
A highly motivated global team of colleagues
A flexible working style – primarily remote position. Working from the office on demand

WHAT WE OFFER

Mix of serious projects and a great working atmosphere, well recognized on the market.
Dynamic international work environment.
Skilled and senior co-workers.
Proper financial compensation.
Private medical care
Personal and professional development – personal education budget, internal Tech talks and soft skills trainings

WHO WE ARE?

Bakson Ltd is a software development company based in Belgrade. We are working with teams around the world and take pride on variety of projects we handle and technology we use.

HOW DO WE WORK?

Our workflow is inspired by Agile and Lean principles. We’re not devoted to Scrum or any other framework, but are trying to work in small batches, with fast feedback and very close interaction with product owners.

The emphasis in our team is on collaboration and mutual support – sharing project workflow with globally distributed teams, contributing code to core global services and applications, and encouraging cultural exchange between development groups. Ticketmaster encourages working from home, and the distributed nature of our teams requires us to have flexibility around working hours. We’re familiar with asynchronous and remote work. A Software Engineer in our company is a core writer of code, but also an inspirer and an exemplar to other developers…

Basically, what we care about is that you are a self-starter, happy to work with others, and prepared to adapt and do your best.

HOW TO APPLY?

We aim for our hiring process to be as collaborative and realistic as possible, so it’ll be focused on writing and reviewing code – both written by you and by others. We want you to feel like you’d be comfortable working with us, and we also want to feel the same way, so you’ll meet quite a few of the team, and interact with them in as close to a life-like way as possible. This is a two-way street – we’re keen for you to like us as much as the other way around. If you’d like get started, you can apply by pressing the “apply” button on this webpage or by sending a CV or an introductory email to [email protected]