Data Engineer – Ticketmaster (TM1 Data) team

Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment.
Driven by innovation, unparalleled scalability, and unmatched support, Ticketmaster is the definitive leader in professional ticketing solutions. Over 12,000 artists, teams, and venues around the world are giving trust to power their amazing performances daily — with more than 500 million tickets sold each year.

Bakson Ltd company collaborates with Ticketmaster for 19 years already. Bakson Ltd delivers the software used by millions of users across the globe.

The TM1 Data Team team is a market leading data analytics provider focused on innovation and unlocking the power of data for our clients and delivering insights to allow our clients make the best marketing decision

Ticketmaster Data Team team is looking for an experienced, motivated, and self-driven candidate who can contribute towards various aspects of taking the Live Analytics offering to the next level and build a new data products for our clients. This involves design, development, and production support of the systems as well as working with product teams and engineering teams in shaping the future of the application.

Now is an exciting time to join the team and make a real difference as well as showcase your design and architecture skills as we shape the next generation of analytics in ticketing with intelligent profile, machine-learning initiatives, integration with various components of the TM ecosystem, and overall, building a world-class system. If you are the sort of person that enjoys a fast-paced work environment, is able to quickly pick-up cutting-edge technologies and product concepts, and has the desire to experiment with and evaluate new technological paths forward, this is the role for you.

WHAT YOU WILL BE DOING

Write new ETLs to support both real time and new features data and reporting products.
Work with product teams to gather and understand requirements, discuss approaches, design solutions based on the requirements and create design documents for implementation keeping in mind costs, capacity, shelf-life and choosing the right tools and technologies.
Design and develop peripheral systems and processes – monitoring and alerting services, ETL processes, automated offline workflows, automated build and deployment pipelines, systems for gathering application performance metrics, ensuring efficiency in cost.
Ensure best practices in system development ranging from test coverage, use of enterprise standards, adherence to target architecture, high-availability and scalability, low latency, and fault-tolerance, thus ensuring delivery of high-quality systems.
Create detailed documentation on systems as well as processes ranging from comprehensive overview of systems, runbooks for developing, monitoring and troubleshooting system issues and recommendations on future improvements.
Be a part of the Agile team. Participate in daily stand-ups, escalate blockers to stakeholders, ensure timely completion of tasks & overall project & sprint goals.

WHAT YOU NEED TO KNOW (TECHNICAL SKILLS/COMPETENCIES)

You have experience in building Data Lakes, Data Warehouse using big data and cloud stack (preferably AWS).
You are proficient in Spark streaming and spark concepts.
You have high-level proficiency in Python Programming language and PySpark framework.
You worked with Kafka streams and created ingestion ETL’s.
You worked with ANSI SQL /Spark SQL.
You have experience with BI reporting tools like Quicksight, Tableau.
You have experience working with diverse data sources and data formats ( json, parquet, csv, psv, delta).
You have been exposed to working with version control systems such as git and CI/CD.
It would be a great plus if you have built workflows and ETL’s in the Databricks.
It would be a great plus if you have experience in building and deploying ML models using ML Flow.

YOU (BEHAVIOURAL SKILLS/COMPETENCIES)

Autonomous and proactive.
Passionate about technology and transformation.
Self-motivated activator, energetic and tenacious.
Excited about taking on challenging technical problems and devising creative solutions.
Consistent track record of going the extra mile for the success of the team

WHAT TO EXPECT?

A flat team structure and a highly collaborative culture that values progress over perfection and encourages creativity, innovation and diversity
A highly motivated global team of colleagues
A flexible working style – primarily remote position. Working from the office on demand

WHAT WE OFFER

Mix of serious projects and a great working atmosphere, well recognized on the market.
Dynamic international work environment.
Skilled and senior co-workers.
Proper financial compensation.
Private medical care
Personal and professional development – personal education budget, internal Tech talks and soft skills trainings

WO WE ARE?

Bakson Ltd is a software development company based in Belgrade. We are working with teams around the world and take pride on variety of projects we handle and technology we use.

HOW DO WE WORK?

Our workflow is inspired by Agile and Lean principles. We’re not devoted to Scrum or any other framework, but are trying to work in small batches, with fast feedback and very close interaction with product owners.

The emphasis in our team is on collaboration and mutual support – sharing project workflow with globally distributed teams, contributing code to core global services and applications, and encouraging cultural exchange between development groups. Ticketmaster encourages working from home, and the distributed nature of our teams requires us to have flexibility around working hours. We’re familiar with asynchronous and remote work. A Software Engineer in our company is a core writer of code, but also an inspirer and an exemplar to other developers…

Basically, what we care about is that you are a self-starter, happy to work with others, and prepared to adapt and do your best.

HOW TO APPLY?

We aim for our hiring process to be as collaborative and realistic as possible, so it’ll be focused on writing and reviewing code – both written by you and by others. We want you to feel like you’d be comfortable working with us, and we also want to feel the same way, so you’ll meet quite a few of the team, and interact with them in as close to a life-like way as possible. This is a two-way street – we’re keen for you to like us as much as the other way around. If you’d like get started, you can apply by pressing the “apply” button on this webpage or by sending a CV or an introductory email to [email protected]